Advanced Features & Pay-As-You-Go Pricing Guide

💰 Advanced Features & Pay-As-You-Go Pricing Guide

Billing & Payments | Operations

Your REI Pulse CRM subscription includes the platform. Everything else is pay-as-you-go based on what you actually use.

How It Works

You only pay for what you use. If you send a lot of messages, you pay for those messages. If you don't send any, you don't pay anything extra. This keeps your costs low and lets you scale up as your business grows.

💸 How Much You're Saving with REI Pulse CRM

With REI Pulse CRM, everything is in one place.

That's over $20,000 per year back in your pocket.

✅ Pay as you go Features & Pricing

■ Phone System

■ What's a segment? A standard text is 160 characters. Longer messages are split into multiple segments and billed per segment.

■ Number Intelligence (Smart Protection for Your Sending)

Before your first text ever goes out to a new number, the system automatically verifies the number is real, active, and able to receive texts. Landlines, disconnected lines, and fake numbers get blocked BEFORE you pay to text them — protecting both your wallet and your sending reputation with the carriers.

■ How validation billing works — read this before you push a list:

• You're charged once per unique number — the first time a text is queued to it. Follow-up messages to the same contact are never re-validated or re-charged.

• 1 unit of usage is batched into 500 numbers.

• Validation runs at first send, not at import. Uploading a list costs nothing until messaging starts.

• If a number fails validation, the text doesn't send — you pay the $0.01 check, not the message.

• The math on a list push: 5,000 new numbers = $50 in validation, one time. That typically saves more than it costs by filtering out the 10-20% of skip-traced numbers that are dead or landlines — texts you'd otherwise pay for that would never deliver and would hurt your sender score.

■ What Happens Behind Every Text You Send

One text message looks simple — but the system runs a full stack of protection and delivery services on every send. Here's every action working behind the scenes and what each one costs:

■ Real-world example:

A fully automated, AI-written first text to a brand-new lead: $0.01 validation + $0.0166 delivery + $0.04 AI (If AI Responds) = about 7 cents — for a message that was verified, composed, personalized, and delivered without you lifting a finger. Every follow-up to that same lead is cheaper, because validation never repeats.

■ Email

■ AI Features

✅ Advanced Feature Add on & Pricing

■ Premium Add-Ons (Optional)

These are optional upgrades you can add to your account:

■ Domains & Websites

⚠️ How to Control Your Costs

Understanding Your Bill

Your monthly bill will include:

1. Your subscription ($199 / Month)

2. Usage charges (calls, texts, emails, AI features you used)

3. Any add-ons you've enabled

Where to See Your Charges

Step 1: Go to Settings

Step 2: Click Billing

Step 3: Click Wallet Transactions for a full breakdown

Every charge is itemized so you know exactly what you're paying for.

Reading Your Wallet Transactions

Two things to know so your statement always makes sense:

• Usage is batched into lump charges. Small per-use fees (like number validations) are grouped into bundled wallet debits instead of hitting your wallet one at a time. One "transaction" on your statement may represent hundreds of individual uses. To see what a lump charge covers, click into the transaction — the usage period and details are itemized inside.

• Quantity counts billing events, not usage events. In your By Activity view, the Quantity column counts wallet debits — not how many texts, validations, or minutes you used. For actual usage counts, open the transaction details or the Usage Overview.

Wallet Balance Policy

• All wallet deposits are final and non-refundable.

• Wallet balances have no cash value and cannot be transferred, exchanged, or redeemed for any other form of payment.

• Wallet balances cannot be moved between accounts, users, or sub-accounts.

• Upon cancellation of an account, any remaining wallet balance is forfeited. Your wallet balance stays in place during a 30 day account pause.

• Automatic recharge charges are subject to the same non-refundable terms.

• This policy applies to all users, all account types, and all balances without exception.

• By depositing funds into your REI Pulse wallet, you acknowledge and agree to these terms.

■ How to Control Your Costs

Need more help? Chat with our team, post in The Pulse Community, or join a live support call Monday and Thursday at 2pm MST.